Our Promise

Simple. Fair. Human.

Every Story is different, but the way we treat people should not be. These are the promises we are building TouchYourWorld around.

A non-discriminatory environment

Where the money goes

Story and sponsor funding follow a clear Stripe-managed structure.

Each Touch is allocated in full

For successfully settled contributions that are not refunded, reversed or charged back, TouchYourWorld does not deduct a platform percentage.

Each $1 Contribution Touch you use is allocated in full to the Story you choose.

A $10 purchase gives you 10 Touches, which you can allocate across eligible Stories or all to one.

Standard payment-processing fees are initially funded separately and are not deducted from those Story allocations.

Funds are handled by Stripe

Payment funds are collected, processed and settled by Stripe. TouchYourWorld does not store full card numbers.

TouchYourWorld does not operate a bank account or withdrawable cash balance for members.

Story money is never operating revenue

TouchYourWorld Technologies Ltd does not receive Story, campaign, beneficiary or unused Touch money as operating revenue.

Sponsored Touches and campaign awards follow the same Stripe-approved structure.

Verification and safety

Money is only paid after the recipient and Story have passed the required checks.

  1. Funds enter through Stripe

    User and sponsor funding are collected, processed and settled by Stripe.

  2. The recipient is verified

    Identity, eligibility, banking and required KYC/KYB checks must be completed.

  3. Stripe makes the payout

    Payment may only be made to an approved bank account belonging to the verified recipient or legal entity.

You should see what happened

A Story should not simply disappear when its Touches stop.

After a Story ends, people should be able to return and see the final result and, where possible, an update about what happened next.

You Touched it. You should be able to see what happened.

If something changes, we’ll tell you

If our payment, verification or payout arrangements change, our public explanations and policies will be updated too.

What TouchYourWorld should never become

No hidden platform deductions

Story allocations should not be quietly reduced by platform percentages.

No missing outcomes

People should be able to understand where funding went and what happened.

No ignored abuse

Fraudulent, misleading and abusive activity should be investigated.

No pressure or guilt

People choose whether, where and how they participate.

TouchYourWorld should be a happy place where people choose what matters to them.

Our promise needs yours

TouchYourWorld works when people use it honestly and respectfully.

Tell the truth

Create Stories that represent what is genuinely happening.

Respect people

Do not use Stories to attack, shame or exploit somebody else.

Use Touches honestly

Do not manipulate voting or create fake activity.

Come back

If your Story succeeds, help the people who Touched it see what happened.

That’s really it

It’s Your World. Touch It.

Care deeply. Share generously. Dream boldly. Above all, have fun.